Shipping policy

Shipping & Delivery

Our Shipping Partners

We work with trusted national carriers to ensure your orders arrive safely and on time. All shipments are handled by professional delivery partners who specialize in timely and reliable service.

Processing & Delivery Times

• Orders are processed within 1–3 business days unless otherwise noted

• Delivery times vary based on location and selected shipping method

• Tracking information will be provided once your order has shipped

Holiday Shipping Guarantee 🎁

For select holiday promotions and featured items, we guarantee delivery in time for the holiday when ordered by the specified cutoff date.

Examples include:

• Mother’s Day

• Valentine’s Day

• Christmas & other seasonal events

Items that qualify will be clearly labeled as:
“Guaranteed to Arrive by [Holiday Date]”

To ensure on-time delivery:

• Orders must be placed before the listed cutoff date

• A valid shipping address must be provided at checkout

Important Holiday Notes

• Holiday shipping guarantees apply only to eligible promotional items

• High seasonal volume may impact carrier timelines outside of our control

• We recommend placing orders early to avoid delays

Shipping Responsibility

Once your order has been shipped, it is in the care of the carrier. While we partner with reliable shipping providers, delivery timing and handling are managed by the carrier.

If you experience any issues in transit, we recommend contacting the carrier directly using your tracking information.

Questions?

If you have any questions about shipping, delivery timelines, or holiday orders, please contact us at:
reddoordesserts@saintjohnsprogram.org